Refund policy
Cancellation & Refund Policy
We want you to have a smooth and hassle-free shopping experience with us. Please read our policy carefully before placing your order.
1) Cancellation Policy
A. Before Packing – full refund is available if the cancellation request is made before your order has been packed.
B. After packing – No cancellations are allowed once your order has been packed and dispatched.
2) Return & Exchange Policy
-
Returns or exchanges are only accepted for wrong or damaged products.
-
No exchanges or returns will be accepted for size-related issues. Please check our size chart carefully before ordering, or confirm with us via WhatsApp.
-
To request a return/exchange, please share your Order ID via WhatsApp or email within 3 days of receiving the product.
-
A proper unboxing video is mandatory to initiate any return request. This helps us verify the issue from our side.
-
Once verified, we will provide a replacement for the wrong or damaged product at no additional cost.
3) Refund Policy
-
-
Refunds are only issued if:
-
We cannot replace the product, or
-
The product is unavailable.
-
-
Refunds will be processed only after we receive the returned shipment at our facility and verify its condition.
-
Approved refunds will be initiated within 7 working days to your original payment method.
-
4) Contact Us
If you still have any clarifications, feel free to contact us:
WhatsApp: +91 79023 71005
Email :info@amretrostore.com